A funny thing happened on the way to the “I’d like to update my profile” forum.
It went something like this:
“Yeah, hi. I’d like to swap out my OLD pictures, reels, and video clips now that I’ve got more exciting and legitimate work to show.”
“Uh huh, Mr. Vaughn. All you need to do is upload the new pictures and videos…. and I’ll need your credit card number. It’s $5 per new video clip, $25 for the first new photo, and $10 for every photo after that.”
“What? But I’m already paying you an extra $5 a month to ‘host’ my media, I’ve already paid more than $60 to get the photos I already have up, and all I’m wanting to do is SWAP out the old for the new.”
“Well, Mr. Vaughn you’ve already used up the slots for the clips and photos and we charge for the new ones.”
“What if I delete the old photos and clips and just add new ones?”
“We’re happy to delete the old ones, you just need to let our billing office know which ones you want deleted.”
“Then I can put in new ones, right?”
“Yes. …. for $5 a clip, $25 for the first photo and $10 for every photo after that.”
“….AAAAAAAAHHHHHHHHHHH! You’re killing me! Just swap them out. Jesus fucking christ! Don’t you people know that I post all the photos I want and even full HD-quality video clips on half a dozen sites for FREE?!?”
(silence on the other end, then…)
“So will that be Mastercard or Visa?”
“That will be my fuck-you card. Starting with the expiration date of TODAY. How’s that sound?”
“You’ll need to send a letter to our billing department to cancel any of our services.”
And that’s exactly what I did.
(btw, the email response says, “You can expect a reply within two business days. Thank you, and have a great day!” Love that… 2 business days, nice.)
I’ve noticed that the exact same stuff is now posted on Actors Access, and Now Casting. And the real jobs aren’t “posted” to actors at all (only Agents and Managers paying a fortune to Breakdown Services are getting the real calls). To top it off, I’ve heard many a producer and director complain about LA Casting on their end – it’s their least favorite. And let’s be honest, there’s a tremendous amount of gouging going on with all these sites, but none more egregious than LA Casting, who, when I activated my account with media clips, never said anything to the effect of “once you use up the 5 free clips, that’s it – new and updated clips are extra.” Nothing of the sort, not even in a disclaimer.
There are too many online casting services ready to take an actor’s money, with little-to-no difference between them. So if you’re thinking about loading all those clips and photos to LA Casting, just know that your credit card will be dinged for every little change.
Why casting hasn’t moved over to something that operates like Facebook, YouTube, Tribes, I’ll never know. Is building a low-cost, well-functioning database site *that* difficult? Really?